Thank you for shopping with us! We strive to provide a positive shopping experience, and we hope you are satisfied with your purchase. However, if you need to return a product or request a refund, please review our return and refund policy below.

1. Return Eligibility

• Return Period: You may return items within 15 days of receiving your order.
• Condition: Products must be in their original condition, unused, and with all original packaging and tags intact.
• Non-Returnable Items: Certain items are non-returnable, including [list any specific items like perishable goods, custom-made items, or digital products].

2. Initiating a Return

• Contact Us: To start a return, please contact our customer service team at [customer service email or phone number]. Provide your order number, the item(s) you wish to return, and the reason for the return.
• Return Authorization: We will issue a Return Merchandise Authorization (RMA) number and provide instructions on how to return the item. Please ensure that the RMA number is included with your return shipment.

3. Return Shipping

• Shipping Costs: Return shipping costs are the responsibility of the customer, except in cases where we have sent an incorrect or defective item.
• Packaging: Please pack the item securely to prevent damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance for returns over [$amount].

4. Refunds

• Processing Time: Once we receive your returned item, please allow 7-10 business days for us to process and inspect the return. We will notify you via email once your refund has been issued.
• Refund Method: Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for your bank or credit card provider to process and post the refund to your account.

5. Exchanges

• Exchange Policy: We currently do not offer exchanges. If you would like a different item, please return the original item and place a new order.

6. Damaged or Defective Items

• Report Issues: If you receive a damaged or defective item, please contact us immediately at [customer service email or phone number]. We will assist you with a return or replacement as appropriate.

7. Contact Us

If you have any questions about our return and refund policy, please contact our customer service team at:

• Email: bisheswar090@gmail.com
• Phone: 7008539423

Thank you for shopping with us. We value your business and are here to help with any questions or concerns you may have.